Why we built Charlie conversation-first (after watching adoption kill our previous company)
Most software optimizes for time saved. We learned to optimize for adoption rate instead. Here's why that changed everything.
We built our AI agent's prompt fast, but wrong
We built Charlie by iterating hundreds of times on the prompt. It got us to market fast. Now we're drowning in maintenance debt. Here's what we learned about building AI agents the hard way.
Why AI tools failed your business: you need specialized agents (we built one)
74% of companies struggle to get value from AI despite millions spent on licenses and training. After building Charlie (our AI agent that cut quote creation from 3+ hours to 15 minutes), I know why most AI implementations fail—and what works instead.
